Privacy Policy

Last updated: October 2026 · Version 1

Contents

1. Who is responsible
2. What we collect
3. Why we use it
4. Public and private information
5. Who we share data with
6. Where data is processed
7. Browser storage
8. How long we keep data
9. Your choices and rights
10. Security
11. Children
12. Indian law
13. Complaints
14. Changes

In short: we collect only what we need to run your account and catalog. We do not sell your data. We do not currently use advertising pixels or third-party analytics. You can ask us to correct or delete your data.

1. Who is responsible

AdNeed is operated by an individual based in Uttar Pradesh, India (see Contact & Grievances). For account and catalog data we decide why and how the data is used. For information a shopper sends to a shop owner on WhatsApp when ordering from a catalog (such as name, number or address), AdNeed does not receive it. The shop owner is independently responsible for how that information is used, and shop owners must follow the privacy laws that apply to them.

2. What we collect

Account details: name, email address, phone number (if given), login identifiers and the way you sign in (email/password or Google).
Business profile: business name, address and contact details you add, logo, cover photo, links, catalog settings.
Catalog content: product names, prices, descriptions, categories, photos, sizes, colours, videos, collections, galleries (public or private).
Plan and wallet records: your plan, trial/expiry dates, AdCredit balance and transactions, and payment references you give us for billing support. AdNeed does not currently store card details.
Support messages: emails and WhatsApp messages you send us.
Notification details: if you allow browser notifications, a push-notification token for your device.
Technical and security data: IP address, browser type, device information, time of requests and error logs created when you or visitors use the site, handled by our hosting and security providers.
Visitors to a catalog: no account is needed. We receive basic technical data (above). A visitor's selected items are put together in their own browser and sent to the shop owner through WhatsApp. We also keep simple anonymous counts (for example catalog views and taps on the WhatsApp button) so the shop owner can see how their catalog is doing; these counts do not include the visitor's name or phone number.

3. Why we use it

to create your account, publish and show your catalog, and keep it secure;
to provide plans, AdCredits and billing support;
to send service messages (verification, renewal reminders, important notices);
to prevent misuse and to meet legal requirements;
to fix problems and improve the service;
to show public catalogs as showcase samples, unless you opt out (see Catalog Content & Showcase Use).

We do not sell your personal data and do not use it for third-party advertising.

4. Public and private information

Anything you publish in a public catalog can be seen by anyone with the link, and may be copied, shared or cached by visitors, search engines or messaging apps outside our control. Do not publish personal information you do not want public. Private or password-protected galleries are intended to be visible only to people who have the link and password. Do not share the password with people you do not trust.

We use service providers to run AdNeed. They process data for us under their own terms and privacy practices:

Cloud and database services: sign-in, storing your account and catalog data, push notifications, and sending emails and running wallet and admin workflows.
Hosting and security services: delivering the website and protecting it from abuse.
Image and video hosting and resizing services: storing uploaded photos and videos and delivering resized copies. These services receive the file address and the visitor's IP address when a photo or video is loaded.
Font and code-library delivery services: supply the fonts and some open-source code used by our pages, and receive the visitor's IP address when a page loads.
Website preview services: used to create share cards for a catalog page.

The names of these providers are available on request at adneed.team@gmail.com.

We may also disclose information when required by law, a court or a government authority, or to protect rights and safety. If AdNeed adds a payment provider, we will update this policy before it starts processing payments.

6. Where data is processed

Some providers store or process data outside India. We choose providers with reasonable safeguards, and we handle cross-border processing as permitted by Indian law.

7. Browser storage

AdNeed uses browser storage and similar technology that is needed to keep you signed in, remember settings and keep a visitor's list while browsing. We do not use advertising cookies or third-party analytics tools.

8. How long we keep data

Account and catalog data: while your account is active.
Suspended catalogs: kept for 90 days from suspension, then we may permanently delete or anonymise the catalog data (see Terms section 8), unless we must keep it for law, a dispute or legitimate need.
Billing, wallet and transaction records: as long as needed for accounts, disputes and legal obligations.
Security and technical logs: for a limited period set by our providers.
Backups: deleted copies may remain in backups for a limited time until they are overwritten.

9. Your choices and rights

You can ask us to: give you a copy or summary of your data; correct it; delete your account and data; stop showcase use of your public catalog; or withdraw a consent you gave. Email adneed.team@gmail.com from your registered email, or message +91 73552 31894 on WhatsApp. We may need to confirm who you are. We may keep some data where the law or a genuine dispute requires. Account deletion is currently handled by request, not by a button in the app.

10. Security

We use reasonable security measures, including access rules on our database. No online service is perfectly secure, and we cannot guarantee absolute security. Keep your password safe. If a personal data breach affects you, we will notify the people and authorities required by law.

11. Children

AdNeed is for people 18 and older. We do not knowingly create accounts for children.

12. Indian law

We handle personal data in line with Indian law, including the Information Technology Act, 2000 and its rules. The Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025 are being brought into force in stages, and we will follow the parts that apply as they commence.

13. Complaints

Write to AdNeed Support (our Grievance Officer) using the details on the Contact & Grievances page. We will acknowledge within 24 hours and aim to resolve within 15 days. Where the Digital Personal Data Protection Act, 2023 gives you the right to complain to the Data Protection Board of India, you may do so after you have used our grievance process, once that route is in force.

14. Changes

We will post updates here with a new date, and tell you in the product or by email for significant changes.